Category: Uncategorized
Adjusting PAR/Reorders for Closets by Upload/Download
Adjusting PAR/Reorder for Closets Uploading and Downloading Spreadsheets Made by HME360 Support with Scribe 1. Click “Configurations” 2. Click “Locations” 3. Click “Vendors” on the Facility Card 4. Click the Download Cloud 5. Open the download. Edit the PAR and Reorder with the amounts needed. PAR = The amount the inventory should be above. When […]
Quick Add – Patient Referral/Remote Delivery
Add and Confirm Patient Delivery Made by HME360 Support with Scribe 1. Tap on “Quick Add” 2. Add Demographics: Add First Name* Add Last Name* Add Date of Birth* Add Either or both: Cell Phone or Email* Add State and Zip* Add Choose Insurance* (* Required) 3. Tap “Add Patient” 4. Tap “+” to add […]
Zebra Handheld Scanners
Full Release Notes 6/27/25 AM
Scanning a Serial Number that Exists on Multiple Products
Scanning Serial Numbers in the Mobile App that Exist on Multiple Products Made by HME360 Support with Scribe This guide provides the method for choosing the correct product(s) with the same serial number. By following the simple steps outlined, users can choose one or more products with the same serial number to add. 1. Tap […]
Mobile Errors
Serial Number Scan Errors Process: Inventory Count/Add/Adjust and Cycle Count Cause: Loss of Internet Connectivity. Occurs: Received after tapping confirm on scan of a Serial number that has not been added to HME360 previously and ERP (Brightree, Bonafide, etc.) sync is enabled. Solution: Scan Serial Number again, prior to tapping confirm button move to area […]
Changing Inventory Status in the Web App
Change in RFID/Serial Number Search Changing an Item’s Status in Inventory View Made by HME360 Support with Scribe This workflow will allow you to change an item’s inventory status from the web inventory location view. Serialized and/or RFID-tagged items on hand or exited may be changed. Choose from the following Statuses: Retired, Disabled, or Dispensed. […]
Printing Non-Serialized Tags on the Web
Print Non-Serialized RFID Tags From Web Using Search Made by HME360 Support with Scribe 1. Click the “Tags” icon on the left-hand menu 2. Click the “Inventory” Icon 3. Click Search 4. In the pop-up, enter the first few letters, numbers or special characters in the items Name, Product Code (SKU) or ERP Item # […]
New/Updated Features 4/13/2025
Release 04/13/2025 PM Web – (please clear your cache on your browser) Mobile – (Make sure you have the latest version: iOS/Android 2.3.4) Full Release Notes Here New Features Web 1.2 Enhancements to ERP/BT Sync Pick Up tickets will now remove on-rent status. BT Archive changes to on hand will also remove the On-Rent flag. Either will […]