0-9
A
- App
- Refers to HME360 app downloaded from a device’s app store (Google Play, Apple App Store) on a mobile device (phone, tablet). Web App is the HME360 web app accessed through a internet browser.
- Asset Management
- Equipment requiring policy zones which restrict availability of equipment based on status and condition. Example: Respiratory equipment requiring Preventive Maintenance (PM).
B
C
- Closet
- Managed space where Supplier has supplies for distribution per physician order to a client/patient by the Provider/Facility staff.
- Conditions
- Assigned to products by use of policy zones and restricts movement of product based on the policy zone conditions. For example, policy zone equipment that required preventive maintenance or used equipment requiring cleaning, would not be able to be dispensed until it is in Clean – Patient Ready.
- Cycle Count
- Scanning a location, which can be filtered, results will be compared to expected results with a list of exceptions produced. For On Hand items that were expected, the first screen will show the product the number of Qty Scanned and Number Expected. If a RFID item was not on-hand in any other locations, it will be showed as not expected with a total on hands. Exceptions list will show each item that was not expected (extra) but was scanned in area or items that were supposed to be on-hand, but were not scanned. User may designate each item as “Add” – add missing or extra item to scan results, or dispensed – Missing Item was not located in the zone, and is expected to have been moved to an out of custody (as in patient custody) location. For items that were missing and not added or designated dispensed the item status will be changed to missing in the database. For items that were extra and not added, they will be ignored and not added to the location or changed from current status.
D
- Durable Medical Equipment (DME)
- Equipment provided for medical reasons that can withstand repeated use and has a Reasonable Useable Lifetime (RUL) of at least 3 years, e.g., crutches, walker, wheelchair.
E
- Electronic Medical Record/Electronic Health Record (EMR/EHR)
- Software used by Provider/Facility to maintain client/patient medical records and information related to Provider care.
- Enterprise Resource Planning (ERP)
- Supplier Maintained Software for billing of product and/or services, and maintaining records of equipment and clients. ERPs may also include purchasing and maintenance of equipment.
F
- Filtered Scanning
- Part of Cycle Count process. Scanning can be filtered by zone/vehicle and one or all options of product code, HCPCs, Category, vendor, and put away location. After scanning, a scan exception report is available to show variance between expected and what was scanned. At the end of the process the inventory count is updated and Scan Reconciliation Report is available for review by management.
G
H
I
- Inventory Count
- Inventorying and restocking of closets at facilities and vehicles/zones at a warehouse via the mobile app. The scan of tags will reset the inventory on hand to what is scanned via RFID or Bar codes. Items from previous count and not dispensed go to a missing status for potential chargeback to facility/or write-off after investigation by the supplier.
J
K
L
- Load
- Accessed through the App Menu and the Pick List flow. Load is the process of putting items from a pick list on a vehicle for delivery to a location. Once product is loaded, it transitions to the in transit status.
M
N
O
P
- PAR (Periodic Automatic Replenishment)
- Quantity level of supplies or equipment set to trigger reorder with creation of Requisition/Pick Lists for restocking.
- Pack
- The process of pulling product to fulfill a pick list. It is accessed in the App under Pick List. For product that will be shipped via 3rd party shipper (e.g. UPS, FedEx, DHL, etc.) the items are “packed”, committed, and assigned to the person pulling the product. The next step is Ship where the product is transferred to the 3rd party.
- Pick
- The process of pulling product to fulfill a pick list. It is accessed in the App under Pick List. For product that are going to be loaded on to a vehicle, the items are “picked”, committed, and assigned to the person pulling the product. The next step in the Pick List is Load.
- Pick List
- Pick List is generated from the Web App either manually or autocreated by movement of product. There are two types of Pick Lists: Transfer – moves scanned/inventoried product between supplier locations or Generic – moves product from supplier location out of supplier custody (e.g. from warehouse to front for cash sale).
- Policy Zone
- Zone designated with condition that restricts equipment movement until set conditions are met. Example: Equipment that requires preventive maintenance could be in different zones or Needs Repair, Needs Cleaning, Needs Testing, or Clean Patient Ready. As equipment meets different conditions it is moved into a different policy zone until it is in Clean Patient Ready.
- Primary Closet
- Closet is a primary source for medical equipment or supplies to be provided to patient/client. It may be restocked with supplies/equipment from a Feeder or Secondary Closet.
- Provider
- Clinic/Hospital/Practice that uses a Closet (Managed Space) with equipment/supplies that the Provider’s staff will dispense to patients/clients via Referral Management.
- Purchase Order (PO)
- A requisition that has met order amount/submission time sent via EDI by HME360 to the ERP/Purchasing System or directly to the vendor. Purchase Orders are received via the mobile app when the order is fulfilled by the vendor.
- Put Away
- Put Away is the assigning/placing of received items into locations in a warehouse. Received products may be required to use a “Put Away” location in the Warehouse configuration. Put Away is set by product in the Configuration>Warehouse>Vendor>Product in the Ellipsis by Zone with options of Rack, Shelf, and Bin. Three locations can be set for Primary, Secondary, and Overstock.
Q
R
- RFID (Radio Frequency Identification)
- a transmitting tag that is automatically track by readers/antenna. Tag consists of a transponder/receiver. Tags are attached to supplies/equipment, personnel badges, and tablets to assign use, delivery, and location.
- Referral
- the interaction between a Provider and a patient/client, primarily by a clinician, for the purpose of providing medical equipment/supplies as ordered by physicians. When the referral is completed in Referral Management, it will move over to the DME’s billing software/ERP.
- Referral Management
- Accessed through an internet browser for the processes of dispensing equipment ordered by a physician, verifying eligibility, financial responsibility, and demographic information. After patient pays co-pay (if applicable) and accepts delivery, the referral and order information is transmitted to the EHR system the provider is using.
- Reorder
- Amount set by supplier that is reordered on a requisition when the PAR level is reached. Typically the reorder amount is set based on many factors including and not limited to the amount of time it normally takes to receive the order, the frequency a product is dispensed, outstanding amount of orders and committed..
- Requisition
- An order for a vendor generated by the system or using the Web interface to provide the inventory necessary for restocking a managed location, zone, or vehicle. A requisition may be downloaded by the supplier and manually added to the supplier’s purchasing system. If the requisition is sent via EDI by HME360 to the ERP or directly to the vendor, it becomes a Purchase Order. Requisitions are received by the Mobile App when the order is fulfilled by the vendor.
- Restock
- The amount necessary necessary to bring the inventory level up to PAR when supplier adds product to vehicles or closets
- Restocking
- Supplier process of adding more inventory to a managed space to exceed the PAR level.
S
- Secondary Closet
- (Feeder Closet) Closet may be used for restocking/resupplying of medical equipment or supplies to a Primary Closet.
- Shipped
- Accessed through the App Menu and the Pick List flow. Shipped is the process of transferring packed items to a 3rd party shipper (e.g. UPS, USPS, FedEx, DHL, etc.) Once packed product is shipped, it transitions to the in transit status.
- Standalone
- a managed space (closet, zone, van) that produces its own requisitions, has own PAR levels, order minimums and have supplies shipped directly to the location. The standalone location’s order totals do not add to the aggregated orders for the Facility/Warehouse. The total inventory totals for a Warehouse/Facility will not include standalone amounts.
- Supplier
- Durable Medical Equipment (DME) company that provides and orders equipment/ supplies for facilities and their own warehouses and fleets. The DME is responsible for, communication to the Vendor, inventory and receiving of product to their warehouses, and restocking in closets at facility/clinics.
- Supplies
- product that is made for single use and considered to be disposable. It may also be used frequently and be inexpensive.
T
U
V
- Vendor
- Manufacturer/Wholesale Company that ships/sells medical equipment or supplies to the Supplier.
W
- Web App
- Refers to HME360 web site accessed through an internet browser HME360 app refers to an app downloaded from a device’s app store (Google Play, Apple App Store) on a mobile device (phone, tablet
X
Y
Z